Create an account

Create an account
Creating an account: When you create your first ticket, you simultaneously create your account (only once).     -    You fill out all required fi...
Thu, 26 Jul, 2018 at 9:45 AM
Create a ticket
Create a ticket Click on "New support ticket"     -     Fill out all required fields (marked *).     -     Add a copy of your delivery no...
Thu, 26 Jul, 2018 at 9:46 AM
Attach a file
Attach a file: Press + Attach a file to add the necessary documents/pictures. These documents/pictures can help to support your claim.
Thu, 26 Jul, 2018 at 8:57 AM
Checking the status of a ticket
Checking the status of a ticket: Log in with your e-mailaddress and your password. Click on the ticket number to check the status or to communicat...
Thu, 26 Jul, 2018 at 9:00 AM
Where can I find the delivery note number?
Where can I find the delivery note number?: Solution:                                                                          
Thu, 26 Jul, 2018 at 9:23 AM

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